Rental Agreement and Cancellation Policy
Rental Agreement
Our "Rental Agreement" is available for download, print, or review in PDF format. Please download and print our Agreement, then telephone us or Request a Reservation Online.
Cancellation Policy
- All Cancellations must be in writing.
- Any Cancellation which is received 90 or more days prior to the scheduled boarding date, will result in a refund of your booking deposit less a $ 375.00 service charge per houseboat.
- Any Cancellation received between 75 and 90 days prior to the scheduled boarding date will result in a loss of the entire deposit.
- Any Cancellation received less than 75 days prior to the scheduled boarding date will result in a loss of the your entire rental fee. If the houseboat(s) is/are re-rented, your payment(s), less a $750.00 service charge per houseboat will be refunded. We regret we cannot make exception to this policy for personal emergencies and deposit may not be rolled from a cancellation year.
Change Policy
- All Changes must be in writing.
- Any Reservation Changes made 90 or more days prior to the scheduled boarding date will be processed upon payment of a $375.00 change fee per houseboat.
- Any reservation changes made less than 90 days prior to the scheduled boarding date will be processed upon a payment of a $750.00 change fee per houseboat.












This business operates under a Special Use Permit on land under the jurisdiction of the Forest Service, USDA. Persons of any race, color, national origin, sex, age, religion or with any handicapping condition are welcome to use our facilities, programs and services. Discrimination in any form is illegal and, if encountered, should be reported to the Secretary of Agriculture, Washington, DC 20250. Whiskeytown-Shasta-Trinity National Recreation Area.