Please read your Houseboat Rental Agreement carefully before you book your trip. Any monies received by Shasta Marina at Packers Bay for occupancy of a Houseboat Rental indicates the acceptance of the terms of our Houseboat Rental Agreement in full. All policies are strictly enforced. It is the responsibility of all Renters and Guests of the Renter to be familiar with all policies pertaining to rental.

Rental Requirements: A Reservation may be booked with a $1,000 security deposit. For legal and accounting purposes, the person placing the reservation must be the same as the credit/debit card holder. This person is considered to be the Renter. All other persons involved with the rental are considered to be the Renter’s invitees, and all discussion regarding the reservation, cancellation, and damage policies will be discussed with the Renter, not the Renter’s invitees. The Renter understands that he/she must be at least 25 years of age (except Mother’s Day Weekend and Memorial Day Weekend, the Renter must be at least 30 years of age). A copy of the Renter’s valid driver’s license is required at the time of arrival. All Renters or Captains designated by the Renter must go through a complete orientation on houseboat handling and operating.

Security Deposit: The $1,000 security deposit paid is not part of your rental amount. It is above and beyond the rent and is 100% refundable by check the day you go home, provided the boat is returned clean, undamaged, full of gasoline and with initial inventory intact. Gas tanks are filled at renter’s expense upon return of rental. Gasoline may NOT be charged against the deposit and NO CASH will be refunded. A minimum cleaning fee of $100 will be charged on all boats returned unclean. A late charge of $100 per hour or any part of an hour will be charged for late returns.

Rental Payment: Full Rental must be paid 75 days prior to boarding. You may authorize Shasta Marina at Packers Bay to charge the credit card that you have on file automatically on the due date (75 days prior to boarding date). You may call with a different credit card prior to the due date. You may send a check or money order prior to the due date. If your rental payment is not received 75 days prior to boarding, your reservation may be cancelled and your deposit forfeited.

Cancellation / Change Policy: All cancellations must be in writing. Any cancellation which is received 90 or more days prior to the scheduled boarding date will result in a refund of your booking deposit, less a $500 cancellation fee per boat. Reservation changes made 90 or more days prior to the scheduled boarding date will be processed upon payment of a $500 service charge per boat. Any cancellation which is received less than 90 days prior to the scheduled boarding date will result in loss of the entire deposit $1000. Reservation changes made less than 90 days prior to the scheduled boarding date will be processed upon payment of a $1000 service charge per boat. Any cancellation or change received less than 75 days prior to the scheduled boarding date will result in loss of entire rental fee. If the boat(s) is/are re rented, your payment less a $1000 service charge per boat, will be refunded. We regret we cannot make exceptions to this policy for personal emergencies and deposits may not be rolled from a cancellation year.

Life Jacket Laws—Children 12 years old and under are required by law to wear a Coast Guard approved life jacket anytime the houseboat is in motion, this includes inside the cabin.

Maximum Occupancy: Take note of the maximum number of people allowed before making your reservation. Two persons over the listed capacity may be added for a one-time fee of $60.00 per person.

Smoking: All houseboats are Non Smoking! No exceptions $300 fine. Ashtrays are provided for smoking outdoors.

Pet Policy: Pets are welcome. A maximum of 2 pets per houseboat are allowed for an additional charge of $8 per night, per pet.

USE OF FIREWORKS, LAUNCHING OF WATER BALLOONS, GOLF BALLS, ETC., ADDING PERSONS ABOVE MAX. CAPACITY, OR STORING GAS CANS ON BOATS IS CAUSE FOR DEPOSIT AND BOAT FORFEITURE.

Any agent of Shasta Marina at Packers Bay may enter the houseboat at any time in the event of an emergency, or for normal maintenance or inspections. Guest agrees to maintain the cleanliness of the boat during the occupancy and to leave the boat clean and in good condition upon departure.

Our boats are rented for personal vacations use only. Parties and other large gatherings are not allowed. Specifically, the ‘gatherings’ on Mother’s Day Weekend and Memorial Day Weekend, are strictly prohibited. Violators risk forfeiture of their deposit, rental fees, and houseboat.

Shasta Marina at Packers Bay is not responsible for any loss due to equipment failure, weather, illness, accident, or change in plans.

Renter understands that water oriented activities can, by their very nature, be dangerous. Renter acknowledges that it is their responsibility to abide by the established rules of this facility, laws of Boating Regulations of the State of California and County of Shasta, and by the use of common sense and respect for others, and to see that the members of their party do likewise.